Families' experiences of Family Group Conferences

Rapid evidence review

Families’ experiences of Family Group Conferences: Rapid evidence review

Highlights

  • Our new rapid evidence review looks at existing into families’ experiences of being offered a Family Group Conference (FGC). This is the first output from our broader ‘Family Group Conferences: Service design & family experience’ project.
  • The evidence suggests that the referral and preparation stages of the FGC process are important in building trust and strengthening communication between the FGC coordinator and the family. Interactions in this period support the family to engage in and accept the offer of an FGC.
  • There are a variety of factors which may prevent a family accepting the offer of an FGC, including beliefs which the family may hold about statutory services and the purpose of the FGC itself. Practitioners themselves may also hold misconceptions about the use of FGC in practice, which can influence their decision on whether to offer an FGC to certain families.
  • There is limited existing research on how marginalised families may experience the offer of an FGC differently, and what kinds of steps can be taken to encourage families from different backgrounds to accept the offer.

Rapid evidence review

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Summary

Family group conferences (FGCs) are a form of family group decision making (FGDM) used in children’s social care. Our evidence has shown that FGCs can be effective at reducing the number of children going into care when completed at the pre-proceedings stage. Despite this, there is currently limited data on how families are presented with an offer of an FGC and why some families choose to take up this offer or refuse it.

We have commissioned Coram and Family Rights Group to conduct a research project exploring how FGCs are offered to families in England and the factors influencing their decision to take up or turn down this offer. We are particularly interested in understanding the experiences of families from minoritised ethnic backgrounds or other marginalised communities.

To ensure our research builds on what is already known about the experiences of families being offered FGCs, we have published a new rapid evidence review looking at the existing research into families’ experiences of being offered an FGC.

Aims

This rapid evidence review aims to inform the design of subsequent research activities within this project. The findings from the review will feed into the key lines of enquiry for fieldwork with local authorities and support the development of hypotheses to test with professionals with families. This study will also inform the support local areas implementing findings from our research. The overall project aims to deliver evidence-based guidance to support local authorities and the sector to deliver more equitable access to FGCs and higher take-up from families.

Method

The study aims to review the existing qualitative research literature on families’ experiences of being offered an FGC, as well as factors which may influence their decision to turn down or take up this offer. Literature considering the process and outcomes of FGC was excluded, as the research focuses on service design and experiences related to the offer and acceptance/rejection of an FGC. The review used narrative synthesis methods to generate findings around factors which may influence the offering and acceptance of FGCs.

Key Findings

The review identified a number of barriers and enablers to families accessing FGCs and details common reasons why families do or do not accept the offer of an FGC. The review also summarises reasons which might affect practitioners’ decisions whether to offer to a family.

Existing research suggests that some families may be unwilling to accept the offer of an FGC due to a lack of trust either in the statutory services, their own family network, or in the effectiveness of an FGC itself.

The findings of this review suggest that there are sometimes misunderstandings amongst social workers about what the FGC model is and the situations where it is an appropriate intervention.

Where referrers and FGC coordinators are well-trained in the FGC model, have bought into the approach, and are able to develop warm and sincere relationships with families, families are often encouraged to accept the offer of an FGC. The findings also demonstrate the importance of the referral and preparation phase for building trust between the coordinator and family members.

The existing research also notes other factors which help families to feel able to accept the offer of an FGC, such as control over the practical arrangements of the meeting and feeling a sense of hope that the FGC can improve their situation. Families feel hopeful when they are motivated to improve things for their child and believe that the FGC may make a difference to their situation.

The review found a significant gap in the existing research on how marginalised families experience the offer of an FGC, and what may influence their decision to accept or turn down the offer. There was limited existing research around how services can reach more families from marginalised groups, including ethnically minoritised communities. Some suggestions for how best to encourage ethnically minoritised families to accept the offer of an FGC included the development of cultural competence in the workforce, cultural/ethnic matching of the family with the FGC coordinator, and practical steps to ensure the FGC meeting itself included elements which were important to a family’s cultural or ethnic identity. The experiences of other marginalised communities in being offered an FGC was missing from the existing research.

The upcoming research activities and outputs from the Family Group Conferences: Service design & family experience project aim to address these gaps in the existing research.

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