This project or publication was produced before or during the merger of What Works for Children’s Social Care (WWCSC) and the Early Intervention Foundation (EIF).
The unique range of social care needs attributed to Lesbian, Gay, Bisexual, Transgender, Queer or Questioning (LGBTQ+) young people are often not addressed due to the lack of knowledge and guidance on how to adequately support them. This study is an evaluation of the effectiveness of an e-learning training module aimed at improving social workers’ knowledge of, and attitude towards, LGBTQ+ young people in England.
This evaluation was a randomised controlled trial (RCT), conducted with children’s social care workers in England, and formed part of the wider LGBTQ+ Young People in Social cAre (LYPSA) project that sought to improve the social care experiences of LGBTQ+ youth in England.
The objective of this study was to evaluate the effectiveness of the e-learning module and therefore sought to answer the following research questions:
The evaluation involved a large-scale RCT whereby 614 social workers completed an online pre-test examining the heteronormative attitudes and beliefs, and perceived LGBTQ+ knowledge. Afterwards, participants were randomly allocated to either receive the online training (intervention condition) or any business-as-usual training provided by their employer or local authority (control condition). A post-test was then completed by 466 participants, resulting in the final sample for analysis. The post-test for participants in the intervention condition also enquired about their experience of taking part in the training. Both quantitative and qualitative data were collected from the post-test survey.
At post-test, the RCT revealed that participants in the intervention condition:
While we take this to be good initial evidence of the effectiveness of the programme, there were some limitations to the research design which mean we should be cautious in how we interpret the results. The sample was self-selecting, meaning that the sample consisted of social workers who volunteered to take part in, and completed, the training. This means that the findings may not be generalisable to the social work population as a whole.
There was no strong evidence to suggest that moderators influenced the effectiveness of the training, however those who had completed the training were satisfied and felt more confident about being able to support LGBTQ+ youth.
Lastly, training might be more effective at decreasing heteronormative attitudes and beliefs for children’s social workers who: 1) have 0-10 years of experience, 2) identify as straight, 3) identify as a woman, 4) have a connection to the LGBTQ+ community, or 5) are over 35 years old.
The findings suggest that there is initial evidence that the e-learning module can effectively increase the perceived knowledge of LGBTQ+ youth while decreasing heteronormative prejudices, laying the groundwork for the establishment of an effective social care workforce that can support all young people.
The study also highlights key areas for future research and recommendations for policy and practice. For example, testing the longitudinal replication of these results and the impact of training on the practice of children’s social workers. We recommend policy makers should consider implementing LGBTQ+ training for all qualified social workers and consider implementing such training within pre-qualifying social work courses.
Rated 1: Set up and delivery is low cost, equivalent to an estimated unit cost of less than £100.
Rated 2: Set up and delivery is medium-low cost, equivalent to an estimated unit cost of £100–£499.
Rated 3: Set up and delivery is medium cost, equivalent to an estimated unit cost of £500–£999.
Rated 4: Set up and delivery is medium-high cost, equivalent to an estimated unit cost of £1,000–£2,000.
Rating 5: Set up and delivery is high cost. Equivalent to an estimated unit cost of more than £2,000.
Set up and delivery cost is not applicable, not available, or has not been calculated.
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Supporting children’s mental health and wellbeing: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient.
Preventing child maltreatment: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient.
Enhancing school achievement & employment: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient.
Preventing crime, violence and antisocial behaviour: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient.
Preventing substance abuse: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient.
Preventing risky sexual behaviour & teen pregnancy: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient.
Preventing obesity and promoting healthy physical development: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient.
Rated 2: Has preliminary evidence of improving a child outcome from a quantitative impact study, but there is not yet evidence of causal impact.
Rated 2+: Meets the level 2 rating and the best available evidence is based on a study which is more rigorous than a level 2 standard but does not meet the level 3 standard.
Rated 3: Has evidence of a short-term positive impact from at least one rigorous study.
Rated 3+: Meets the level 3 rating and has evidence from other studies with a comparison group at level 2 or higher.
Rated 4: Has evidence of a long-term positive impact through at least two rigorous studies.
Rated 4+: Meets the level 4 rating and has at least a third study contributing to the Level 4 rating, with at least one of the studies conducted independently of the intervention provider.
Rating has a *: The evidence base includes mixed findings i.e., studies suggesting positive impact alongside studies, which on balance, indicate no effect or negative impact.
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