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This case study was written by Mehnaz Malik, Practice Lead – Relationships Matter /Reducing Parental Conflict at Bradford Children and Families Trust (BCFT), with support from Anna Freud.
This case study describes Bradford’s journey to align their Relationships Matter offer with schools. This offer includes providing Early Help Coordinators to guide schools in signposting parents to support, as well as collaborating with appointed Lead Practitioners within each school. As part of this, Early Help Coordinators also delivered training to school staff and Relationships Matter awareness sessions to parents, with the aim to increase understanding of parental conflict and uptake of support services. Consequently, this initiative has provided a clear route for parents to engage in group sessions, which previously faced recruitment challenges.
Bradford identified a lack of alignment between schools and the Relationships Matter offer and recognised the need to train schools in parental conflict, utilising their relationships with parents to promote access to Relationships Matter interventions.
Since 2020, each Family Hub in Bradford has been staffed with three Early Help Coordinators, each responsible for a designated group of schools spanning primary and secondary schools as well as colleges. The primary aim of the Early Help Coordinators is to guide schools in signposting parents to resources, interventions, and support including mental health and wellbeing services; access to work training programmes; information about local foodbanks and Relationships Matter resources.
One Early Help Coordinator in each Family Hub is trained in the Relationship Matters toolkit, as well as the Online parent courses offered by Bradford Children and Families Trust. They then train the other coordinators and social work placement students. Most other teams (e.g. Family Navigators, Family Support Workers. Parenting Team) are already trained in Relationships Matter.
Early Help Coordinators work closely with appointed Lead Practitioners within each school to promote Relationships Matter alongside all other resources and interventions available to parents and develop awareness of parental conflict across the district. Depending on the school context, the Lead Practitioner could be the Designated Safeguarding Lead (DSL), Parenting Worker or Headteacher. The Lead Practitioner works directly with families and are often best placed to complete Early Help assessments with families where required and to signpost families to available support.
Early Help Coordinators in Bradford deliver three different information sessions to be used with schools:
When considering their work to integrate RPC into schools, Bradford offered the following reflections on how this has aligned with the three pillars of Family Hubs (access, connection and relationships):
Feedback from parents attending coffee mornings has been positive, demonstrating interest in the content and willingness to sign up, even in the presence of language barriers.
Reflecting on the implementation process, a key learning point emerged regarding the importance of strategic planning when engaging with schools and families:
“Rather than delivering to schools and parents simultaneously, it may have been better to first roll Relationships Matter out to schools, ensuring that school staff have received training to develop their understanding of parental conflict, before approaching parents.” – Kathryn McCauley, Early Help Coordinator
The goal is to ensure that every school staff member has an awareness and understanding of parental conflict before they need to engage and work with families. Early Help Coordinators aim to extend this effort by attending DSL Networks to further disseminate information.
The work of the Early Help Coordinators has made schools more attuned to family’s challenges, whilst also promoting Relationships Matter to a broader range of families. They are “sowing the seeds, setting the groundwork”- Mehnaz Malik- Practice Lead – Relationships Matter /Reducing Parental Conflict
While there is currently a relationships section within the Early Help assessment, it is not always the focus for Lead Practitioners. Bradford’s aim is to bring parental conflict to the forefront of the Early Help assessment with the long-term goal being for all Lead Practitioners to ask the question about parental conflict when completing the assessment with parents.
Bradford aim to assess the impact of their work by auditing Early Help assessments, anticipating an increase in actions related to Relationships Matter as awareness grows.
In an effort to increase future use, Bradford is currently organising practical refresher training for colleagues who have undergone training but have yet to utilise Relationships Matter resources.
Relationships Matter in Bradford is going from strength to strength and this is due to the increase in awareness and commitment from Leaders.