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Multi-agency safeguarding hubs

Implementation and process evaluation

An implementation and process evaluation of Multi-Agency Safeguarding Hubs (MASH)

Summary

This protocol summarises plans for an implementation and process evaluation (IPE) of Multi-Agency Safeguarding Hubs (MASH) and other similar multi-agency integrated front-door services across three sites in England.

Who, what, why and how?

We have commissioned University College London (UCL) and Newcastle University to carry out the study, funded by the Department for Education (DfE) and Home Office.

Currently, the picture of MASH structures in England is highly variable. MASH vary in their implementation, components, tailoring, and context, which influences the outcomes of the service. This IPE will explore how and why MASH’s work and how they could contribute to better outcomes for children, young people, and their families. It will seek to tell us the common components, mechanisms, and feedback loops within a MASH, as well as the context in which they work. Although this is not an impact evaluation, and therefore cannot tell us about the impact of whether a MASH does or does not contribute to better outcomes, it can tell us about the perceived impact of a MASH and what outcomes we might expect to see.

This IPE will create a Programme Theory on MASH by conducting a series of qualitative interviews and observations with professionals working in a MASH, as well as some families who have been part of a MASH, across three local sites in England.

Research Questions

The research questions are as follows:

  • What are the common components, functions or features of a MASH?
  • What are the main mechanisms by which we expect MASH to work (or not)?
  • What is the perceived impact and for whom does MASH work/not work and why?
  • In what contexts will MASH work/not work, and why?
  • What is the place of feedback loops, audits, and quality improvements?
  • If a particular MASH works, what outcomes will we see?

Due Date

This project is due to be completed by January 2025.
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