This interactive resource explores three case studies from local areas (Bolton, Haringey and Wigan) on the work they are doing to involve families in service planning. It shares emerging learning around amplifying enablers and overcoming barriers in developing local areas’ work on involving families in RPC service planning.
As part of the National RPC programme, there is a focus on representing families’ voices and lived experience in local areas’ strategy and service design. Co-designing RPC services with children, young people and families who may have experienced parental conflict helps ensure that services are accessible, acceptable and effective.
Through Foundations’ interactions with local areas, we have identified that there is still further work needed to understand and overcome barriers to involving families in RPC service planning to maximise the impact of RPC support.
This resource can support local leaders in reflecting on their local practice in involving families in service planning and design.
This resource builds on our summary of local area practice on enablers for involving families in RPC service planning.
Local case studies: Involving families in RPC service planning
Interactive PowerPoint presentation
Download“In Haringey, we are proud of our RPC offer, and recent theory of change work has highlighted that we need to ‘go back to basics’ to understand what our families need before a targeted approach or intervention is required. We want to build on our be curious ethos and find out from our parents what a clear universal pathway for families experiencing conflict looks like, particularly those who are less likely to engage because of stigma or cultural and language barriers.”
– Experienced RPC lead, Haringey
“Bolton want to consider how they can better engage families in RPC service planning across the spectrum of support, this includes families who are already involved in targeted help accessing parental conflict support, families engaged in universal support who aren’t accessing parental conflict services, and minoritised ethnic families who are underrepresented in Early Help services.”
– Experienced RPC lead, Bolton
“Based on parental feedback it has been highlighted to us that follow up contact post attendance on a programme is currently an unmet need. We in Wigan want to learn from this project how a follow up offer that is shaped and developed by parents can reduce re-referrals into the system and improve the overall parental journey and experience.”
– Experienced RPC lead, Wigan
